Support
Last updated July 2026
Need a hand? We're happy to help. Email support@waterislife.app and we'll get back to you.
Common questions
Reminders aren't showing up. Open Settings → Reminders and make sure they're enabled, then confirm notifications are allowed for Water is Life in the iOS Settings app.
The widget or watch isn't updating. Log a drink in the app once to sync, and make sure your Apple Watch is paired and the widget is added to your Home or Lock Screen.
My goal seems too high. If you have the adaptive goal on, active days add water automatically. You can turn it off or set a fixed goal in Settings.
I want to change units. Switch between ml and fl oz anytime in Settings → Daily Goal.
Feature requests
We love ideas. Tell us what would make Water is Life better and we'll add it to the list.